Frequently Asked Questions

Please read our FAQ before sending us a message.

We are a factory only focus on cushions.
We have been engaged in the development and producing of cushions for more than ten years.
We specialize in cushion covers, especially waterproof outdoor solid colors and printed patterns
which is exclusive and low MOQ with competitive price and customized service.
Our outdoor cushion covers are exclusive and popular,we help many customers boost market.

Which shipping method will be taken?
Usually, we ship goods by sea ,by air ,commercial express such TNT, FEDEX, UPS, etc.

How long will delivery take?
We ship our products to you as quickly as possible.
We aim to ship goods within 10 business days if ≤100pcs.
If 100-400pcs,14 business days.
If 400-1000pcs,about 20 business days.
Shipping takes 10 business days if goods shipped by TNT, FEDEX, UPS(or similar)
Once your order has been shipped, we’ll send you tracking number so you can check tracking update of your order.

Our goods are strictly inspected before shipment
If you find any damage during delivery, please contact us as soon as possible and show us photos.
We will send replacements for free

Send us an email

    We are very happy to receive your information about our customer service and products. Your comments and suggestions will be greatly appreciated.